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Business Process Reengineering

This is an important text for all students and practitioners of Business Process Reengineering. It provides a comprehensive resource for understanding and implementing BPR as relating to the needs of each individual business, and it places particular emphasis on the importance of the OHandS function within the commercial environmen...
£39.99

Credit and Collections

The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can’t get paid. Learn how to take specific steps and use positive action to streamline and maximize your credit management poli...
£34.99

Data Envelopment Analysis and Its Applications to Management

Data envelopment analysis (DEA), a non-parametric technique, has emerged as a popular management tool for measuring the performance of a set of entities, known as decision making units. This book, Data Envelopment Analysis and Its Applications to Management, is a collection of contributions from DEA experts from various countries. ...
£44.99

Effectiveness of School Leadership and Management Development in Cameroon

This book considers a number of key epistemological, ontological and methodological questions exploring the effectiveness of school leadership and management development training programmes for school leaders in a range of settings and for a range of people. Consideration is also given to practical concerns associated with this top...
£44.99

Government Policy and Critical Success Factors of Small Businesses in Singapore

One of the main economic players responsible for Singapore’s economic success is its small and medium-sized enterprises or SMEs. Their overall success has helped propel the country and its people forward. From economic policies to politics, Singapore is a planned and regulated economy. Singapore’s economic success story is actually...
£39.99

Looking at the Broad Picture

Companies change how they implement their processes and develop their products on a regular basis. It is not always easy for them to know what developmental changes are best, however. Looking at the Broad Picture: Smarter Software Development for Irish Companies is a story of how ten Irish software companies evolved in this regard ...
£39.99

Managing Innovation in SMEs

Innovating and developing new products is critical for the survival and growth of any small firm, but particularly for technology-based firms.This study of NPD at small Irish electronics firms makes two main contributions to knowledge. Firstly, the management of NPD at small firms is found to be different from that at large firms ...
£44.99

Outsourcing and Service Work in the New Economy

This book examines the impact of outsourcing on workers and their employment conditions in the new economy. To do so, the call centre industry in Mexico City is analysed through a large number of in-depth interviews with workers and managers, available statistics and visits to leading firms in the sector. The case of call centres i...
£39.99

Overcoming Knowledge Sharing Barriers through Communities of Practice

Managing knowledge for improving the efficiency and effectiveness of processes and for accelerating innovations is widely recognized as a major source of sustained competitive advantage. The growing importance of knowledge sharing has fostered the development of a growing body of research in different disciplinary areas and in diff...
£34.99

Shedding New Lights on Organisational Learning, Knowledge and Capabilities

Research on organisational learning, knowledge and capabilities has indeed become one of the most fruitful and interesting areas in the field of management, and has not only improved our understanding of organisations, but also helped them to face the new challenges of our turbulent age. Are our organizations learning to face a new...
£49.99

Social Capital and the Role of LinkedIn to Form, Develop and Maintain Irish Entrepreneurial Business Networks

Online social networking services have eliminated the four walls of brick and mortar found in traditional networking and now provide global access in real time to entrepreneurs regardless of industry. This book presents a qualitative analysis of how Irish entrepreneurs use technology, such as LinkedIn, in the formation, development...
£34.99

Social Capital in Organizations

As recently as one generation ago, the term organization was synonymous with stasis, reliability, hierarchy and disciplined productivity. The new guiding principles of management practise, meanwhile, are dynamism, flexibility, teams and emancipated interactivity. The new key term “network” has summed up these contemporary organizat...
£49.99
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