Vincent Charles currently works with CENTRUM Católica, Graduate School of Business, Pontificia Universidad Católica del Perú, as the Director of CENTRUM Investigación, and as a Full Professor and Principal Investigator. He holds an MSc in Statistics and a PhD in Mathematics-Operations Research, and is a Post-Doctoral Research Fellow at the Centre for Maritime Studies, National University of Singapore. He is a certified Six Sigma Black Belt and a Sig Sigma Master Black Belt. He has published over 60 research papers which can be seen in refereed proceedings and journals of repute, such as Annals of OR, European Journal of OR, OR Letters, Omega: An International Journal of Management Science, International Journal of Production Economics, and The Service Industry Journal. He is the Editor-in-Chief of JCC: The Business and Economics Research Journal. He is a recipient of many international academic honours and awards; since 2010, he has been regularly listed in various series of the International Biographical Centre, Great Britain, and Marquis Who’s Who, USA, among others. He won the best research paper award (2006) in Finance from the Centre for Financial Excellence, KLS IMER, Belgaum, and for three consecutive years (2010, 2011, and 2012), he was the recipient of the Highly Commended Award of the Emerald/CLADEA Latin American Management Research Fund Award. He wrote the Indian version of the book entitled Quantitative Analysis for Management (Pearson – Prentice Hall).Mukesh Kumar obtained his PhD in Economics from the Indian Institute of Technology, Kharagpur, India. Currently, he is a full-time Professor and Principal Investigator at CENTRUM Católica, Graduate School of Business, Pontificia Universidad Católica del Perú. He has published more than 40 research papers in refereed journals, edited books and monographs, and has presented his work at numerous national and international conferences. He was the founding Consulting Editor of ICFAI Journal of Industrial Economics. Some of his recent contributions can be seen in the International Journal of Production Economics, Omega: An International Journal of Management Science and The Service Industries Journal. He has received honours and awards on various occasions, including a highly commended award for three consecutive years from Emerald Publishing Group.