Karen J. Head is Director of the Communication Center at Georgia Institute of Technology, and an Assistant Professor in the School of Literature, Media, and Communication. Her research areas focus on writing and communication theory and pedagogical practice, especially regarding the implementation and development of writing centers, writing program administration, communication ecologies, technical and business communication, multidisciplinary communication, and creative writing. In 2012–13, she was part of the GT team awarded a Gates Foundation Grant to develop one of the first Massive Open Online Courses (MOOCs) focused on college writing, and she has published about the experience. Patrick Blessinger is the founder and Executive Director of the International Higher Education Teaching and Learning Association (HETL) and Adjunct Associate Professor in the School of Education at St. John’s University. He has held various positions in academia in both the US and in Europe. He is a frequent keynote speaker at international conferences, and has published a number of books and articles. He is a Fulbright Senior Scholar to Denmark and Governor’s Teaching Fellow for the State of Georgia, USA. He is the editor-in-chief of two academic journals and two book series on teaching.